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CITY HALL: 105 Milwaukee Mall
Phone: 641-257-6300
City hall will be closed to the public for the next two weeks, possibly longer.
Due to the recent surge in COVID cases, city hall will be closed to the public for the next two weeks, possibly longer. Residents can utilize the drop box in the entry of city hall, the drop box outside in between city hall and the Press buildin...
Contact dispatch for after hours water and sewer issues
If you need to contact the Charles City water or sewer departments outside of normal work hours, please call the dispatch center at 228-3366 and they will call the on-call personnel.
Public hearing notice for maximum levy for FY22
This public hearing notice is for the max levy for FY22. It includes the following city levies: regular general, transit, self insurance, EMA, emergency, police/fire retirement, FICA/IPERS and other employee benefits. To view this noti...
ADA Grievance form available
As part of the city's ADA transition plan, we are making the ADA grievance form available to the public. This form would be used to file a complaint based on the Americans With Disabilities Act. Click here to access this form. Complete...
Preventing Frozen Pipes
During the winter months and with these colder temperatures, please make sure to keep an eye on your water pipes and plumbing. Frozen pipes that break or burst can cause major water damage and expensive repairs. You can monitor your...